Couroquímica, via its website, is responsible for the privacy and security of its customers’ personal data, as well as transparency during the entire process of interaction with our website, always aiming to maintain respect for you. To better understand how we use, collect, store or delete, as well as the need to use your personal information, we detail our Privacy Policy below and what measures we apply to keep it safe. We emphasize that our Privacy Policy, as well as the processing of personal data, are in accordance with the General Data Protection Law – LGPD (Law 13.709/18).

TERMINOLOGIES

In order for the Privacy Policy to be well understood, it is essential to clarify some important concepts:

Anonymization: use of reasonable technical means available at the time of treatment, through which data loses the possibility of direct or indirect association with an individual. (Law 13.709/18).

Consent: authorization to demonstrate that you agree with the collection and use of your data for the purposes presented in this document.

Cookie: word in English that means file stored in browsers to facilitate their identification. Widely used by Sites to customize routines for each User.

Encryption: is the conversion of data from a readable format into an encoded format. Encrypted data can only be read or processed after it has been decrypted.

Personal Data: any data that can identify a person, such as name, RG, CPF, address, marital status, profession, date of birth, mother’s name, etc.

Data Center: is a place where the computer systems of a company or organization are concentrated

Devices: are computers, notebooks, tablets, smartphones and any other devices used by the User to access the internet.

IP: abbreviation for “Internet Protocol”. It is the protocol that identifies, locates and establishes connection between computers connected to the Internet.

LGPD: General Data Protection Law

Website: set of information made available on the Internet by an individual, institution, company, etc., belonging to the same electronic address and which generally deals with a specific topic.

International data transfer: transfer of personal data to a foreign country or international organization of which the country is a member. (Law 13.709/18).

Treatment: all operations carried out with personal data, such as those referring to the collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, modification, communication , transfer, diffusion or extraction. (Law 13.709/18). 

WHAT DATA IS COLLECTED

During the use of our website, we may collect different types of personal data, automatically or provided by you, according to each situation described below:

During contact:

• Name
• E-mail;
• Telephone (Whatsapp)

Newsletter subscription:

1. E-mail.

Information collected during navigation even without registration on the site:

• IP;
• Information about the device used;
• View count.

WITH WHOM WE MAY SHARE THE INFORMATION YOU PROVIDE

If necessary, we may share your personal data with service providers, partners and regulatory bodies. We do not share your data with any other third parties not listed above and we do not sell your personal data under any circumstances.

Service providers: When making your purchases on our website, we rely on the collaboration of several service providers, who have access and process the personal data collected by us, in accordance with our instructions. The providers help us with anti-fraud analyses, marketing campaign management, transportation and delivery of products to the address provided by you, database enrichment, payment intermediation.

Compliance with the law and data protection authorities: We will share personal data in compliance with a court order, such as, for example, a search warrant or a subpoena, requests from administrative, governmental authorities, in a collaborative way to contain actions involving illegal acts.

With consent: Only and only when we obtain your free, specific, informed and unambiguous consent, will we share your personal data with people, companies and organizations that are not identified in this Privacy Policy.

SECURITY AND STORAGE OF PERSONAL DATA

Your data is securely stored in our data centers, where we use methods and industry standards to encrypt the collected data. The environments are controlled and have protection through technological mechanisms against unauthorized access to the systems, in addition to that, we adopt the best techniques to protect the data collected against destruction, loss, alteration or any form of inappropriate or unlawful treatment. Access to personal data storage locations is only made by authorized persons committed to secrecy and protection of such data, by also signing a confidentiality term. processing of collected data. However, we emphasize that no platform is completely secure. If you have any suspicion that your data is at risk, please contact us through our service channel so that we can assist you.

You may exercise your rights at any time, however, we may also store your personal data for an additional period for audit purposes or compliance with legal and/or regulatory obligations, respecting the deadlines established in the applicable legislation.

COOKIES

Cookies are small pieces of information or files that may be stored on your device to access the website. For a better experience in meeting your interests, the site may use cookies to help improve our services as well as facilitate their use.

CHILDREN AND ADOLESCENTS

We do not collect personal data from children and adolescents. If you are under 18 years of age, you must not use the site or provide us with any personal data. If we become aware that we have collected personal data from a child or adolescent, we will take steps to completely discard the personal data in question, and it may be necessary to delete the account relating to that child or adolescent.

INTERNATIONAL DATA PROCESSING

Some of your data may be processed in other countries, for example, when we use cloud services for data storage or processing, through our subcontractors or partners who may be headquartered or may process personal data other than Brazil. We adopt the best practices respecting all the requirements established in current legislation, as well as the obligations of this Privacy Policy applicable to treatment abroad.

RIGHTS OF DATA HOLDERS

You have the right, at any time according to the text of the LGPD, to exercise your rights through:

1. Confirmation of the existence of treatment;
2. Data access;
3. Correction of incomplete, inaccurate or outdated data;
4. Anonymization, blocking or deletion of data that is unnecessary, excessive or treated in violation of the provisions of this Law;
5. Data portability to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets;
6. Deletion of personal data processed with the consent of the holder;
7. Information from public and private entities with which the controller carried out shared use of data;
8. Information about the possibility of not providing consent and the consequences of the refusal;
9. Withdrawal of consent.

All requests will be handled free of charge. If you wish to exercise any of these rights, please contact us by email dadospessoais@couroquimica.com.br, that we will be ready to respond to your request, within a maximum period of 15 days. To this end, we may request some additional information, which will be used exclusively for the purpose of verifying your identity and stored for up to 3 (three) years in case we have to prove that the rights were actually exercised by you.

CHANGES TO THE PRIVACY POLICY

As a result of constantly improving our experience with you, our personal data processing practices, as well as this Privacy Policy, may change at any time. New versions of this Policy will only be valid for data collected after its respective update. As a way of ensuring what matters most to us, which is transparency, every time this happens, we will communicate the updated version of the Privacy Policy via the email you provided us with or through an equivalent channel.

CONTACT CHANNELS

If, after reading our Privacy Policy, you would like to exercise your rights as a data subject or have any questions, comments or suggestions that you would like to share with us regarding our privacy practices and personal data protection, please contact us. contact us via our email: dadospessoais@couroquimica.com.br. 

We also recommend that you check the updated version of this Privacy Policy whenever you use our website.

Upadate  October 13, 2021.